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"I've been very impressed with the performance of Galaxy Gaming products at our casino. Not only do they exceed our expectations in performance, but our guests love them as well. The current games on our floor provide an engaging experience, keeping our guests entertained and coming back for more. We're eagerly looking forward to adding more Galaxy Gaming products in the near future to enhance our offerings and meet the growing demand from our patrons. What's equally impressive is our account Rep, Craig. When we have questions or an emergency occurs, Craig, Anthony & Jack are always available to provide fast and professional service. Their swift response and effective solutions ensure minimal disruptions and keep our operations running smoothly. Overall, I can confidently say that Galaxy Gaming products have significantly contributed to our success and guest satisfaction, and we're excited about the continued partnership and innovations they bring to the table."
"I have found Galaxy Gaming products are user-friendly designs and seamless gameplay mechanics, Galaxy Gaming products cater to a diverse audience, providing both seasoned players and newcomers with an accessible and enjoyable gaming experience. Galaxy Gaming assisted our team from submissions to training the games for our team members, ensuring a smooth entry onto our gaming floor and making our dealers comfortable dealing with their games and guests playing them."
"We have collaborated with Galaxy Gaming for more than a year. During this time, we noticed a significant improvement in the performance of all our tables. The consistent support from the team has been remarkable, and Craig has been a reliable source of information and product advice. We are extremely pleased with our partnership and anticipate a lasting relationship."
"Galaxy Gaming exceeds my expectations with their top-notch gaming products and excellent customer service. Mark is incredibly knowledgeable and helpful, making the whole experience a pleasure."
"We have Heads Up Hold’em, Cajun Stud and High Card Flush on our floor and while they always have great participation and produced good results recently, we have seen an increased flurry of activity. The increase is attributed to the multi-linked progressive we installed on those games. The jackpot meter goes up and the higher it gets the more people we see trying their luck. I have had patrons asking me to bring back Pai Gow Poker since I arrived. I wanted to find something that would be different than what my competitors were offering but still meet the request of our guests. I found Emperors Challenge Exposed in your catalog, and it’s been well received by our guests and team. We have seen good participation since we installed. We are answering another request of our guests by bringing Bonus Craps because it’s wildly popular. Your service techs have been great if I have any questions, I can call 24/7 and they are always happy to help."
We've successfully integrated Galaxy Gaming's Lucky Ladies and 21+3 progressives into nine of our blackjack tables, and the response has been phenomenal. The excitement generated by the chance to win big from a mere $1 bet has electrified our gaming atmosphere and delighted our guests. The stellar service provided by Galaxy Gaming has been remarkable, ensuring prompt progressive payouts and support. It's clear that Galaxy Gaming's progressives have played a key role in elevating our success to new heights!
“We have had your 21+3 Extreme progressives and Heads Up Hold’em progressive as part of our floor layout for a year now and have been very happy with the excitement they have brought to Table Games. The games are easy for players to understand and easy for our front-line staff to explain to our players. I am also excited about the flair they add to the pit with the colorful displays.”
“As a casino operator, we look for games that are proven to perform, as well as fun for the player and simple to learn. It is also important to have a representative that always has your best interest in mind. Galaxy Gaming checks all of the boxes.”
One thing that we know we’re getting in our major deals with Galaxy is great product recognition. Whether it’s Bonus Craps or 21+3, Galaxy has done a tremendous job turning “just another bet” into an essential element of the game. Customers ask specifically for these by name, and they have a strong following among our loyal repeat customers.
